We believe that technology can improve the way a business operates

An Open Letter to All Online Retailers Who Want to Increase Their Profit
Dear retailers, Let’s face it — your profit matters.

You want more sales. That’s why you run marketing campaigns throughout the year. That’s why you have offers and promotions. That’s why you advertise on various online and offline media.

But focusing on your sales figures alone is only half of the picture. To further increase your profit, you’ll also need to consider the other, often overlooked half — to reduce your operating costs.

While you allocate a significant budget for sales and marketing every year, do you also invest in the tools and technologies to streamline your internal processes? If not, it’s time to relook at your business operations.

In the world of E-Commerce, your website storefront is really just a piece of the puzzle. An end-to-end E-Commerce operations involved multiple back-end processes, such as inventory management, supplier management, order management, payment processing, order fulfillment and customer support. And it cuts across various departments, including accounting, logistics, sales and customer service.

You rely on systems such as Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and Customer Relationship Management (CRM) to facilitate the process. The problem is — you’ll end up with separate systems that do not communicate with each other!

If your staffs are spending their time to administer processes due to systems that are not aligned, that means you’re not optimizing your resources.

By integrating your E-Commerce system with your back-end systems, you can automate your processes and significantly improve your operational efficiency — allowing you to achieve more with less.

How is your E-Commerce setup today? Are you ready to take your E-Commerce operations to the next level?

At Cxrus Solutions, we provide a fully integrated E-Commerce solution that supports data exchange with your internal systems – including ERP, SCM and CRM for a seamless commerce solution.

Contact us today to learn more!

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